Help when you need it

How can we help?

Answers for the common things, and a real inbox for everything else.

Email supportzangiacomistefano@gmail.com

Include your app version and what happened. Please do not send passwords or payment details.

Quick answers

Frequently asked
questions.

01

Does Kikusho work offline?

Reviews, cards, saved photos, and generated pronunciation work offline. An internet connection is needed to create a new card or synchronize changes.

02

How do I restore Kikusho Pro?

Open Settings in Kikusho, choose Kikusho Pro, then tap Restore Purchases. Make sure the iPhone is signed in to the Apple ID used for the original purchase.

03

How do I cancel a subscription?

Open the iPhone Settings app, tap your name, choose Subscriptions, select Kikusho, and choose Cancel Subscription. Apple manages billing and refunds.

04

How do I delete my account?

Open Kikusho Settings and choose Delete Account. This removes your account and associated synced data, subject to limited legal and backup retention.

05

Can I fix a generated card?

Yes. Every card opens as an editable draft before it is saved. You can change the word, reading, meaning, nuance, examples, tags, and scheduling.

06

Which languages can I learn?

Kikusho currently supports learning Japanese, English, Spanish, French, and Portuguese, with explanations available in 40 languages.